MS Dynamics 365 Business Central

Integrate Field Service Software with MS Dynamics 365

Improved Technician Productivity & Client Satisfaction

Do you use Microsoft’s ERP software, Dynamics 365 Business Center for your field service business? You can now integrate Dynamics 365 with the best field service management software from FieldConnect. This provides smooth communication between platforms for accurate accounting management.

MS Dynamics 365 Business Central is the Cloud-based replacement for MS Dynamics NAV, Microsoft’s popular ERP platform. A mobile field service solution from FieldConnect helps you transform field service technician productivity and improve customer satisfaction.

Simplify Accounting for Field Jobs

There is no longer any reason for field service teams to use outdated timesheet and work order workflows that make your company uncompetitive. You add insights and efficiency and eliminate duplicated data entry when your mobile field service solution integrates with your ERP/Accounting system.

FieldConnect as an Extension of Dynamics 365

FieldConnect offers a mobile field service solution that extends Dynamics 365 Business Central. It transforms your field service process productivity, from initial service scheduling to work order completion and account billing.

FieldConnect Integration with Dynamics 365

A Day In The Life Of A Field Service Technician

Field Service Task Integration for Accounting

Solution Features

Increase Capacity

Increase service capacity without adding staff

Increase field service revenue and profit margins

Attach Files

Attach files and photos to service calls

Information transparency means

Locate Technicians

Validate technician time-on-site with GPS

Find lost time and increase billing credibility

Use Any Device

Works with any mobile and desktop devices

Use your preferred technology brand

Eliminate Paper

No more manual time cards

Simplify supervision and reduce billing disputes

Easy To Use

Easy to learn and use for all employees

Technician buy-in increases staff retention

No Updates

Software remotely updated without IT

Redeploy time saved as new field service capacity time

Use a Customer portal

Online customer portal with easy support

Self-service saves time and delights customers

Capture Signatures

Capture customer signatures onsite and online, instantly

Reduced billing disputes to get paid faster

Capture Everything

Simplify time and materials capture

Less workflow friction means greater cost savings

Track Time

Track billable hours to the minute

Capture more billable time and labor

Use Dashboards

Create custom dashboards for different roles

Clear oversite delivers decision-making confidence

Save Money

Low up-front investment cloud solution

Less cost and higher productivity for increased return on investment

Analytics Dashboard

Capture the big picture perspective

Less cost and higher productivity for increased return on investment

Field Service Management

Service Management

Ensure consistent service quality

Less cost and higher productivity for increased return on investment

Manage PM Contracts

Drive team accountability

Less cost and higher productivity for increased return on investment

Building Controls Field Service Management

Schedule and Dispatch

Deliver service frictionlessly

Less cost and higher productivity for increased return on investment

Office 365 Integration

Seamless productivity integration

Less cost and higher productivity for increased return on investment

FieldConnect syncs wirelessly with your back office in real time. So, when your field service technicians can update account histories and billing logs, the data syncs to MS Dynamics 365 Business Central right away. Technicians do not need to visit the office, and nobody has to wait for a batch syncing schedule.

Your technicians can work offline or at sites with poor wireless reception. FieldConnect will sync once it reestablishes the connection.

With FieldConnect, your choices are not limited to specific mobile hardware and software, you can work with your preferred equipment brands and vendors.

FieldConnect’s solution integrates directly with MS Dynamics 365 Business Central, delivering real-time integration between Field Service and accounting. It eliminates all manual processes such as double entry of information, which ensures accurate and up-to-date reporting.

With a mobile field service solution from FieldConnect, you can add more service calls without adding more field service technicians and supporting staff.

FieldConnect is easy to learn and use, improving field technician adoption, making the time and material capture process simple, and eliminating inaccuracies and errors.

FAQ

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Want to Know more? Let’s Talk.

Take the next step and find out how FieldConnect accelerates a field service businesses like yours. Contact FieldConnect to schedule a demo or find out how our solutions bring new operational efficiencies, lower costs, and better outcomes.