FIELDCONNECT INTEGRATION
FieldConnect Service Software For Microsoft Dynamics BC
By integrating field service software with Microsoft Dynamics Business Central, service-based businesses can streamline their operations, ensuring real-time updates and coordination between inventory management, scheduling, and customer service. This synergy enhances efficiency by automating dispatch, reducing manual entry errors, and providing technicians with mobile access to customer data.
AN EXTENSION OF DYNAMICS BC
Field Service Management Software for Microsoft Dynamics BC
FieldConnect’s FSM software integrates with Microsoft Dynamics 365 Business Central. For service-based businesses, service management software is a critical part of your business workflow – and so is your ERP. FieldConnect & Dynamics BC work seamlessly with each other.
Dynamics BC handles your recordkeeping and accounting, and FieldConnect manages your work orders and dispatch operations. And both use the dynamics database to store information instantly.
Extend the Life of Dynamics BC With FieldConnect Service Software
The best field service management software works seamlessly with your existing tools. You can now integrate Dynamics 365 with the best field service management software from FieldConnect. This provides smooth communication between platforms for accurate and effortless accounting management.
MS Dynamics 365 Business Central is the Cloud-based replacement for MS Dynamics NAV, Microsoft’s popular ERP platform. This mobile field service solution from FieldConnect helps you enhance field service technician productivity and improve customer satisfaction.
How Data Flows Between FieldConnect and MS Dynamics BC
FieldConnect provides instant access to assigned jobs, service history, site equipment, inventory, custom forms, and mobile technicians’ attachments. All of our solutions empower your organization to eliminate paperwork while streamlining workflows and business processes. Your invoicing and payroll processing will be more refined & efficient.
Benefits of FieldConnect Service Software w/ Dynamics SL
Dynamics BC Features:
- Comprehensive ERP and CRM solution
- Financial management
- Supply chain management
- Sales and customer service
- Project management
- Human resources
- Manufacturing and warehousing
Dynamics BC Advantages:
- Cloud-based, accessible from anywhere
- Seamless integration with other Microsoft products
- Scalable and customizable
- Regular updates and enhancements
- Strong third-party app ecosystem
Advantages of Combining FC Service Software with Microsoft Dynamics BC:
- Enhanced Resource Optimization
- Real-Time Data Access
- Streamlined Inventory Management
- Improved Customer Service
- Increased Productivity
- Comprehensive Reporting
Key Positions That Benefit by Combining FieldConnect Service Software with Microsoft Dynamics SL:
- Dispatcher/Scheduler
- Customer Service Reps
- Service Coordinator
- Field Technicians
- Service Managers
Improved Technician Efficiency
Fast and convenient access to customer and site data is a key part of technician productivity. This information allows them to do their job more efficiently, but information requests typically cost time and effort on the part of both the technician and administration.
By integrating FieldConnect sales data and order data through Microsoft Dynamics 365 Business Center, technicians can get all the information they need, including history, contact information, and past field service requests.
This can assist them with both the job on hand and the automated invoice generation after the work is complete. They can also access this information on any device and across all operating systems.
There is no longer any reason for field service teams to use outdated timesheets and workflows. When your mobile field service solution integrates with your ERP/Accounting system, you add insights and efficiency while eliminating duplicate data entry. FieldConnect automatically synchronizes time-on-site data with Dynamics 365 Business Center, resulting in real-time service tracking data down to the minute – making your business that much more competitive.
Empowering Administrative Tasks
FieldConnect offers a mobile field service solution that extends Dynamics 365 Business Central’s capabilities. With a fully-integrated FieldConnect and Dynamics 365 platform, your administrative staff will no longer need to input every service request or completed work order into a separate ERP.
FieldConnect improves your field service productivity, from initial service scheduling to work order completion to account billing. Data synchronizes in real-time, linking up with technicians’ devices as they use them – no batch is synchronization needed to get the latest updates.
This integration eliminates the risk of double data entry of information since your field service management software and enterprise resource planning are unified. It also reduces your reliance on paper records because all information is immediately uploaded into Dynamics 365.
FieldConnect’s timesheet integration can also save as much as two hours per day per manager by recording technician billables straight into Dynamics 365. This additional bandwidth allows technicians to take more service calls, increasing revenue and customer satisfaction.
Transform Your Field Service Processes With MS Dynamics 365 Integration
A Day In The Life Of A Field Service Technician
