FIELDCONNECT FEATURE
Route Management with GPS
GPS tracking and routing in field service software is a feature that allows companies to track the location of their technicians in real-time and optimize their routes to minimize travel time and fuel costs. FieldConnect uses GPS technology to track the location of each technician and calculate the most efficient route to the job site. This helps to improve technician productivity and reduce our customer’s operating costs by minimizing travel time and fuel expenses.
ROUTING AND TRACKING
Why GPS Tracking And Routing Is Important
By tracking the location of their technicians in real-time, companies can make informed decisions about technician assignments, improving their efficiency and reducing travel time. This helps to increase the number of service appointments technicians can attend each day, reducing wait times for customers and improving customer satisfaction. Reduce operating costs by optimizing technician routes and reducing fuel expenses. By calculating the most efficient route for each technician, companies can minimize travel time and distance, reducing fuel costs and wear and tear on vehicles. This helps to improve profitability and reduce the company’s environmental impact. Improve safety and compliance: track the location of technicians in real-time, and monitor compliance with safety regulations and ensure that technicians are adhering to company policies. This helps to reduce the risk of accidents and injuries, protecting the safety of both technicians and customers. And FieldConnect provides companies with valuable data and insights into their operations. Analyze data on technician routes and travel times, this helps identify areas for improvement, such as optimizing routes to reduce travel time or have dispatchers start scheduling technicians based on proximity to job sites. This helps improve efficiency, reduce costs, and improve customer service.
Using GPS tracking and routing in FieldConnect provides numerous benefits for our customers, including improved efficiency, reduced costs, and improved customer service. By using GPS technology to track the location of technicians in real-time and generate optimized routes, companies can optimize their operations and reduce travel time and fuel expenses. Some of the benefits of using GPS tracking and routing in field service software include:
Improved efficiency: GPS tracking and routing helps to increase the number of service appointments technicians can attend each day, reducing wait times for customers and improving customer satisfaction. By optimizing routes, companies can ensure that their technicians are traveling the shortest distance possible between job sites, reducing travel time and increasing productivity.
Reduced costs: By reducing travel time and fuel expenses, we help customers reduce their operating costs and improve profitability. Companies can also use data on technician routes and travel times to identify areas for improvement and optimize their operations further, reducing waste and improving efficiency.
Improved customer service: improve customer service by reducing wait times and providing accurate updates on technician arrival times. Customers are more likely to feel satisfied with the service they receive if they understand the timing and feel that it is fair and transparent.
Enhanced safety and compliance: By tracking the location of their technicians in real-time, you can monitor compliance with safety regulations and ensure that technicians are adhering to company policies. This helps to reduce the risk of accidents and injuries, protecting the safety of both technicians and customers.
Valuable data and insights: GPS tracking and routing data provides companies with valuable data and insights into their operations, enabling them to identify areas for improvement and optimize their processes. By analyzing data on technician routes and travel times, companies can identify trends and patterns, such as common add-on services or repairs, and use this information to improve their pricing strategies.
How FieldConnect Provides GPS Tracking and Routing Functionality
FieldConnect provides GPS tracking by integrating GPS technology with its platform to track the location of technicians in real-time. Through a combination of GPS satellites, cellular networks, and Wi-Fi we can accurately pinpoint the location of each technician. This information is then transmitted back to the platform, where it is displayed on the dispatcher’s dashboard. The technician uses their smartphone or tablet to provide GPS tracking. The app uses the device’s GPS receiver to track the location of the technician and transmit the location data back to FieldConnect. GPS tracking provides companies with valuable data and insights into the operation. FieldConnect also provides GPS tracking for equipment and vehicles. Companies can use GPS tracking to monitor the location of their vehicles and equipment, reducing the risk of theft and improving asset management. This data can also be used to optimize the use of your equipment and vehicles.
GPS routing is then calculated using the tracking data mentioned previously. We combine that GPS tracking data, traffic information, and other variables such as job priority and technician availability to generate optimized routes. Once the route is generated, the technician can access it through the technician dashboard (right alongside their work orders for the day), which provides turn-by-turn directions and estimated travel times. By generating the most efficient route for technicians, companies can increase the number of service appointments technicians can attend each day while reducing wait times for customers.
With FieldConnect’s GPS capabilities, find most efficient route for technicians, help to optimize operations, reduce costs, and improve customer service.