service software for microsoft dynamics

FIELDCONNECT INTEGRATION

FieldConnect Service Software For Microsoft Dynamics SL

FieldConnect provides a mobile service software for Microsoft Dynamics SL. Your field service team gain a competitive edge with updated workflow that is customized to your internal processes. Add insights and efficiency while eliminating duplicated data entry with a service solution that integrates instantly with Dynamics SL.

AN EXTENSION OF DYNAMICS SL

Field Service Management Software for Microsoft Dynamics SL

Our Field Service Software Maximizes Your MS Dynamics SL installation. FieldConnect software integrates directly with your Dynamics SL field service management module providing real-time connectivity to your ERP. This optimizes your operations by speeding up billing and simplifying the management of your service customers.
FieldConnect eliminates the need for a secondary field service database. The synchronizations, connectors, or export files are irrelevant and we remove impediments to real-time access to mission-critical information.

Microsoft Dynamics instant data sync with FieldConnect

Extend the Life of Dynamics SL With FieldConnect Service Software

Our field service software maximizes the life of your MS Dynamics SL solution. All of FieldConnect’s solutions integrate directly with your Dynamics SL Field Service Management module providing real-time connectivity to your ERP. This optimizes your operations by speeding up billing and simplifying the management of your service customers.

FieldConnect eliminates the need for a secondary field service database, synchronizations, connectors, or export files by removing impediments to real-time access of mission-critical information.

How Data Flows Between FieldConnect and MS Dynamics SL

FieldConnect provides instant access to assigned jobs, service history, site equipment, inventory, custom forms, and mobile technicians’ attachments. All of our solutions empower your organization to eliminate paperwork while streamlining workflows and business processes. Your invoicing and payroll processing will be more refined & efficient.

microsoft dynamics partners and Fieldconnect software

Benefits of FieldConnect Service Software w/ Dynamics SL

Dynamics SL Features:

    • Financial management
    • Project management
    • Distribution
    • Field service management
    • Manufacturing
    • Payroll and human resources

 

Dynamics SL Advantages:

  • Flexible project management features
  • Customizable to meet specific industry needs
  • Strong financial management capabilities
  • Integration with Microsoft Project
  • Available as a cloud-based or on-premises solution

Advantages of Combining FC Service Software with Microsoft Dynamics SL:

  • Scheduling and Dispatching
  • Mobile Work Order Management
  • Technician Upsells in the Field
  • Vehicle Asset Inventory Management
  • Online Customer Service Portal

 

Key Positions That Benefit by Combining FieldConnect Service Software with Microsoft Dynamics SL:

  • Dispatcher/Scheduler
  • Customer Service Reps
  • Service Coordinator
  • Field Technicians
  • Back Office Staff
  • Office Manager

Integrating Accounting Software with Mobile Field Service Software

FieldConnect offers a mobile field service solution that extends Dynamics SL. It transforms your field service process productivity—from initial service scheduling to work order completion and accounts billing.

Supercharge your field service organization by integrating your Dynamics Field Service Management module with FieldConnect mobile workforce solutions:

  • FieldAccess (tech work order management software) links field workers and office staff with this electronic work order software, minimizing the time between customer sign-off and invoicing. Simplify technician time review using FieldTime’s integrated review and approval solution.
  • Offline Mode allows your organization to complete electronic work orders when there is no network connectivity.
  • FieldGateway (scheduling & dispatching software) provides visibility into field operations with a mobile portal for work order creation. A full web-enabled graphical dispatch board optimizes planning, scheduling, and routing. Your operations also gain real-time visibility into job status, GPS location-based technician mapping, and accurate tracking of field technician performance.
  • FieldDirect (end-customer portal software) offers the opportunity to win new and add-on business by giving your customers a mobile customer portal. Request new service online 24/7 while generating a service order. Gain real-time visibility into the status of current service calls, and view your service/site history, equipment history, forms, attachments, and notes.
  • FieldProject captures project time for field engineers and crews from any web-enabled mobile device. Field personnel can review and manage active projects and associated task codes, project history, note sharing, crew-time tracking, and a mobile forms engine.
  • FieldQuotes provides a remote quoting solution allowing field technicians and sales staff to instantly quote and close new and add-on business. This all happens while face-to-face with the customer using real-time access to customer history, service agreements, rate tables, inventory, and equipment.

A Day In The Life Of A Field Service Technician

a day in a life of a field service technician