technology is necessary to get ahead in field service industry

Technology in the Field Service Industry

Technology in the Field Service Industry Technology in field service plays an important role in completing jobs on time, tracking technicians in the field, and keeping customers updated on their orders. FieldConnect has a complete suite of services that includes tools for customer retention, customer self-service, employee retention, and order management from the warehouse to […]



field service management software can save time and money

Live Tracking and ERP Data Increase Benefits of Field Service Software

Live Tracking and ERP Data Increase Benefits of Field Service Software     Efficiency and Cost Savings are Natural Outcomes of Powerful Field Service Management Software Communication and the availability of information drives field service delivery. The more interconnected the process is, the more the team can make informed decisions. They can take action where […]



field service metrics to track guide

8 Fundamental Field Service Metrics to Track That Will Give You the Results You Want

8 Fundamental Field Service Metrics to Track That Will Give You the Results You Want To keep your business on the right track, it’s crucial to evaluate its performance on a regular basis. This allows you to measure your business’s successes and failures. By keeping track of how well your service company is doing, you […]



field service modernization and industry trends

Trends and Modernization in the Field Service Industry

Trends and Modernization in the Field Service Industry The Covid-19 pandemic reaffirmed the need for field service industry trends that were already gaining traction in recent years. As more people began to work remotely and storefronts were shuttered, the demand for field service software grew almost exponentially. This is what allowed successful businesses to weather […]



field service estimation software

How to Elevate On-Site Visits with Field Service Estimating Software

How to Elevate On-Site Visits with Field Service Estimating Software There is little doubt that the field service industry faces various challenges unique to its field. At the forefront of these distinct tasks is the process of generating estimates. Field service organizations that succeed with these opportunities are poised to stand out from the competition […]



improving quote accuracy and onsite estimates

Improving Quote Accuracy and Providing Onsite Estimates

Improving Quote Accuracy and Providing Onsite Estimates Price quotes are one of the most important elements of any service-oriented business. They’re not just a piece of information that you offer to customers, but a gateway into further business with them. A company that can quickly offer relevant, reliable quotes is one that will experience much […]



improving the customer experience for mechanical technicians

Improving Customer Experience as a Mechanical Technician

Improving Customer Experience as a Mechanical Technician The mechanical/HVAC industry is extremely competitive. Customers have a wide array of options when it comes to manufacturers, repair companies, and other players in this industry. As such, companies are always looking for any way to secure a competitive advantage over their rivals. Today, the wave of the […]



increase sales with mobile quotes

Mobile Quoting Apps Can Help Increase Your Sales

Technology is a wonderful thing—especially when it helps your bottom line. Technicians in various field service industries, at one point, used to have to visit a job site, take down project notes, and leave the customer waiting for days after their meeting to receive a project quote. This process was made even more challenging if […]



Fire and Safety Industry

Bringing Digitalization into the Fire & Life Safety Industry

  Bringing Digitalization into the Fire & Life Safety Industry The fire and life safety industry represents the first line of defense against the risks of fire damage. Fire alarms alone likely save thousands of lives each year, not to mention that the hastened response reduces property damage. However, fire and life safety is on […]



FieldConnect Differentiators vs. MSI Data

FieldConnect Differentiators – Part 1: MSI

  Experience the Difference with FieldConnect FieldConnect stands out amidst the competitors because we think differently. Our solutions are distinct from the field service resources you have known. We have years of experience and dedication to providing the most innovative software solutions. The list of features and benefits sets us apart from companies like MSI […]