For Spectrum By ViewPoint

Field Service Management Software Integrations for Spectrum by ViewPoint

Spectrum By ViewPoint Overview And Challenges

With FieldConnect and Spectrum by ViewPoint, there is no longer any reason for your field service team to use outdated timesheet and work order workflows that make your company uncompetitive. You add insights and efficiency and eliminate duplicated data entry when your mobile field service solution integrates with your ERP/Accounting system.

FieldConnect Solutions For Spectrum By ViewPoint

FieldConnect offers a mobile field service solution that extends the Spectrum by ViewPoint Work Order Module. It transforms your field service process productivity, from initial service scheduling to work order completion and account billing.

A Day In The Life Of A Field Service Technician

Solution Features

Field Quoting

Instantly quote & win add-on business

Instantly quote & win add-on business

Self-Service Portal

Empower Customers to request service & track work orders and invoices

Empower Customers to request service & track work orders and invoices

Increase Capacity

Increase service capacity without adding staff

Increase field service revenue and profit margins

Attach Files

Attach files and photos to service calls

Information transparency means

Locate Technicians

Validate technician time-on-site with GPS

Find lost time and increase billing credibility

Use Any Device

Works with any mobile and desktop devices

Use your preferred technology brand

Eliminate Paper

No more manual time cards

Simplify supervision and reduce billing disputes

Easy To Use

Easy to learn and use for all employees

Technician buy-in increases staff retention

No Updates

Software remotely updated without IT

Redeploy time saved as new field service capacity time

Use a Customer portal

Online customer portal with easy support

Self-service saves time and delights customers

Capture Signatures

Capture customer signatures onsite and online, instantly

Reduced billing disputes to get paid faster

Capture Everything

Simplify time and materials capture

Less workflow friction means greater cost savings

Track Time

Track billable hours to the minute

Capture more billable time and labor

Save Money

Low up-front investment cloud solution

Less cost and higher productivity for increased return on investment

FieldConnect syncs wirelessly with your back office in real time. So, when your field service technicians can update account histories and billing logs, the data syncs to Spectrum by Viewpoint right away. Technicians do not need to visit the office, and nobody has to wait for a batch syncing schedule.

Your technicians can work offline or at sites with poor wireless reception. FieldConnect will sync once it reestablishes the connection.

With FieldConnect, your choices are not limited to specific mobile hardware and software, you can work with your preferred equipment brands and vendors.

The integration points for FieldConnect’s solution for Spectrum include the Work Order, Project, Time, Quoting, and Inventory Modules. It eliminates all manual processes such as double entry of information, which ensures accurate and up-to-date reporting.

With a mobile field service solution from FieldConnect, you can add more service calls without adding more field service technicians and supporting staff.

FieldConnect is easy to learn and use, improving field technician adoption, making the time and material capture process simple, and eliminating inaccuracies and errors.

FAQ

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Take the next step and find out how FieldConnect accelerates a field service businesses like yours. Contact FieldConnect to schedule a demo or find out how our solutions bring new operational efficiencies, lower costs, and better outcomes.