For Viewpoint Spectrum

Customize Viewpoint Spectrum for Improved Field Service Management

Eliminate Duplicate Data Entry, Outdated Time Sheets and Improve Workflows with FieldConnect

With FieldConnect and Viewpoint Spectrum, there is no longer any reason for your field service team to use outdated time sheets and work order workflows that make your company noncompetitive. You add insights and efficiency and eliminate duplicated data entry when your mobile field service solution integrates with your ERP/Accounting system.

hour glass tipping

Track Time

Track billable hours to the minute

Capture more billable time and labor

person in a hand

Locate Technicians

Validate technician time-on-site with GPS

Find lost time and increase billing credibility

Tablet and Phone Anytime Anyplace

Use Any Device

Works with any mobile and desktop devices

Use your preferred technology brand

reducing the need for paper

Eliminate Paper

No more manual time cards

Simplify supervision and reduce billing disputes

How fieldConnect Integrates with Spectrum for a Complete Field Service Solution

FieldConnect offers a mobile field service solution that extends the Viewpoint Spectrum Work Order Module. It transforms your field service process productivity, from initial service scheduling to work order completion and account billing.

FieldConnect compared to Spectrum

A Day In The Life Of A Field Service Technician

Viewpoint Spectrum Integration for Field Service Management

Solution Features

Building Controls Field Service Management

Schedule and Dispatch

Deliver Service Frictionalessly
Self-Service Portal

Customer Portal

Online Customer Portal with Easy Support
reducing the need for paper

Eliminate Paper/Attach Files/Forms

No More Manual Time Cards
hour glass tipping

Track Time

Track Billable Hours to the Minute
Tablet and Phone Anytime Anyplace

Use Any Device/Easy to Use

Works with any Mobile and Desktop Devices
dollar bill pointing down to show lower cost

Get Paid Faster/Invoicing on-Demand

FieldConnect syncs wirelessly with your back office in real time. So, when your field service technicians can update account histories and billing logs, the data syncs to Spectrum by Viewpoint right away. Technicians do not need to visit the office, and nobody has to wait for a batch syncing schedule.

Your technicians can work offline or at sites with poor wireless reception. FieldConnect will sync once it reestablishes the connection.

With FieldConnect, your choices are not limited to specific mobile hardware and software, you can work with your preferred equipment brands and vendors.

The integration points for FieldConnect’s solution for Spectrum include the Work Order, Project, Time, Quoting, and Inventory Modules. It eliminates all manual processes such as double entry of information, which ensures accurate and up-to-date reporting.

With a mobile field service solution from FieldConnect, you can add more service calls without adding more field service technicians and supporting staff.

FieldConnect is easy to learn and use, improving field technician adoption, making the time and material capture process simple, and eliminating inaccuracies and errors.

FAQ

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Want to Know more? Let’s Talk.

Take the next step and find out how FieldConnect accelerates a field service businesses like yours. Contact FieldConnect to schedule a demo or find out how our solutions bring new operational efficiencies, lower costs, and better outcomes.