For Mechanical/HVAC Service Providers

Mobile Field Service Software for HVACR & Mechanical Services

Gain a Competitive Advantage in the HVAC Industry

The Mechanical/HVACR industry faces many complex issues in regulation and innovation. You need a mobile field service solution that gives you every possible competitive advantage. Your clients need field service support that keeps them in the loop. HVACR services businesses span the commercial and residential markets. The flexibility to provide service in both markets gives you an edge.

Specific Challenges For Mechanical/HVACR

As conventional HVACR equipment comes to its end of life, new equipment generates high expectations and intense operational demands. Clients expect to reduce cost while demonstrating sustainability, net zero energy, and LEED compliance. Older mechanical equipment can be fragile, having withstood many years of upgrades and repairs.

The pace of change is accelerating with new refrigerants, technology, and connectivity entering the market. The Federal regulatory environment is uncertain because minimal enforcement and slow rollouts now could result in a cascade of new regulations under a future administration

FieldConnect Solutions For Mechanical/HVACR

Consider upgrading to an agile digital solution that adapts responsively to a volatile and competitive industry. It is vital that Mechanical/HVACR field service providers can accommodate client demands while remaining in compliance with industry standards.

With a mobile field service solution from FieldConnect, your technicians deliver professional service and more first-time fixes, without returning to the office or making additional site visits.

Your technicians can offer additional services and take payments on their digital devices, order parts, and answer customer service questions while on site. Whether your company services residential, commercial, or both, you have the most flexible and efficient field service platform in FieldConnect.

The Frictionless Customer Journey For Field Service

FieldConnect enables your technicians to capture equipment, safety, compliance data through custom forms. A solution from FieldConnect automates how you handle compliance so you can meet and exceed all of your business and regulatory requirements.

FieldConnect manages the entire field service workflow, from initial bookings and dispatch, to service delivery and follow-up. Technicians receive everything they need to know about the customers, including names and account histories. Customers can follow the progress of their appointments online with the FieldConnect customer portal.

With FieldConnect, your technicians can easily attach documents and photos to a service call while on site and in real time, which improves the customer experience, builds trust, and accelerates the billing cycle.

Real-time connectivity allows your technicians to create accurate quotes from inventory stock levels and pricing, while they are still with the customer.

FAQs

Solution Features

Increase Capacity

Increase service capacity without adding staff

Increase field service revenue and profit margins

Attach Files

Attach files and photos to service calls

Information transparency means

Locate Technicians

Validate technician time-on-site with GPS

Find lost time and increase billing credibility

Use Any Device

Works with any mobile and desktop devices

Use your preferred technology brand

Eliminate Paper

No more manual time cards

Simplify supervision and reduce billing disputes

Easy To Use

Easy to learn and use for all employees

Technician buy-in increases staff retention

No Updates

Software remotely updated without IT

Redeploy time saved as new field service capacity time

Use a Customer portal

Online customer portal with easy support

Self-service saves time and delights customers

Capture Signatures

Capture customer signatures onsite and online, instantly

Reduced billing disputes to get paid faster

Capture Everything

Simplify time and materials capture

Less workflow friction means greater cost savings

Track Time

Track billable hours to the minute

Capture more billable time and labor

Use Dashboards

Create custom dashboards for different roles

Clear oversite delivers decision-making confidence

Save Money

Low up-front investment cloud solution

Less cost and higher productivity for increased return on investment

Companies Like You

Want to Know more? Let’s Talk.

Take the next step and find out how FieldConnect accelerates a field service businesses like yours. Contact FieldConnect to schedule a demo or find out how our solutions bring new operational efficiencies, lower costs, and better outcomes.