For Industrial Cleaning Service Providers

Industrial Cleaning Software for Scheduling & Field Service Management

Improve Efficiency & Stay Competitive

Industrial Cleaning Service companies face challenges across the board. Competition drives down costs while competition makes service efficiency essential for survival. You cannot afford to let outdated work practices and timekeeping undermine customer confidence or hand a victory to your competitors. The solution is a mobile field service management system that brings your cleaning crews into the digital age.

Specific Challenges For Industrial Cleaning Services

Industrial Cleaning Services that support this industry must prioritize controlling costs and do more with less. Poorly documented service histories and duplicated data entry push up company costs and cause delays due to errors.

Your industrial cleaning services company demonstrates its worth by delighting customers with prompt and professional service. Both commercial and residential customers appreciate transparent and accurate records for site service histories.

FieldConnect Solutions For Industrial Cleaning

Mobile field service solutions from FieldConnect help industrial cleaning services companies deliver outstanding customer experiences, connect to the back office support team in real time, and transform how they provide service. Customers log in to FieldConnect’s online portal check the status of orders, book service appointments, and answer billing questions without distracting your back office staff.

Industrial cleaning services technicians use FieldConnect and their digital devices to order inventory and follow-up service. They can take payments and update customer account histories on site. FieldConnect is easy to learn and implement, and experienced field staff becomes some of the solution’s most enthusiastic advocates.

The Frictionless Customer Journey For Field Service

Solution Features

Increase Capacity

Increase service capacity without adding staff

Increase field service revenue and profit margins

Attach Files

Attach files and photos to service calls

Information transparency means

Locate Technicians

Validate technician time-on-site with GPS

Find lost time and increase billing credibility

Use Any Device

Works with any mobile and desktop devices

Use your preferred technology brand

Eliminate Paper

No more manual time cards

Simplify supervision and reduce billing disputes

Easy To Use

Easy to learn and use for all employees

Technician buy-in increases staff retention

No Updates

Software remotely updated without IT

Redeploy time saved as new field service capacity time

Use a Customer portal

Online customer portal with easy support

Self-service saves time and delights customers

Capture Signatures

Capture customer signatures onsite and online, instantly

Reduced billing disputes to get paid faster

Capture Everything

Simplify time and materials capture

Less workflow friction means greater cost savings

Track Time

Track billable hours to the minute

Capture more billable time and labor

Use Dashboards

Create custom dashboards for different roles

Clear oversite delivers decision-making confidence

Save Money

Low up-front investment cloud solution

Less cost and higher productivity for increased return on investment

Not at all, you can implement and begin using FieldConnect’s cloud-based mobile field service solutions with a small initial investment and a reduced IT overhead going forward.
With FieldConnect, your technicians can easily attach documents and photos to a service call while on site and in real time, which improves the customer experience, builds trust, and accelerates the billing cycle.

Real-time connectivity allows your technicians to create accurate quotes from inventory stock levels and pricing, while they are still with the customer.

FieldConnect’s robust reporting engine creates reports and dashboards that integrate data from multiple systems to help you measure, monitor, and improve the performance and profitability of your field service business.

FAQs

Companies Like You

Want to Know more? Let’s Talk.

Take the next step and find out how FieldConnect accelerates a field service businesses like yours. Contact FieldConnect to schedule a demo or find out how our solutions bring new operational efficiencies, lower costs, and better outcomes.