Mobile Workforce Solutions
FieldConnect helps organizations harness the power of mobile to redefine employee and customer engagement.
FieldAccess is mobile electronic work order and time card software for field technicians, creating a real-time link between office staff and field workers using mobile devices such as smartphones, tablets and laptops.
FieldAccess is a revolutionary mobile technician software solution for remote field staff, which wirelessly links those workers with the people that their work affects…their customers, managers, dispatchers and billing staff. FieldAccess eliminates the communication bottlenecks between all service stakeholders- dispatchers, technicians and customers- while delivering on the promise to connect technicians and delight customers.
- Real-time status of field work
- Billing information is entered directly from the field
- Payroll hours are entered directly and approved by supervisors into a fully functional electronic time card system
- Location of work is tracked using GPS
- Leads from field operations are captured electronically
- Checklists, reports and forms are handled electronically
- Pictures, documents and manuals are available to and submitted by field staff
- History of work performed at the fingertips of field workers
Companies that deploy FieldAccess as part of a workforce mobilization solution…
- Increase revenue from their existing client base
- Collect on invoices much easier and sooner
- Have less employee turnover than their peers
- Pass compliance audits without penalty
- Grow without adding clerical employees
- Rarely write off lost inventory
- Benefit from absolutely accountable payroll
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