Mobile Workforce Solutions
FieldConnect helps organizations harness the power of mobile to redefine employee and customer engagement.
Give your dispatcher the tools to get the right technician with the right parts to the right job at the right time.
FieldDispatch is a robust, web-based, drag-and-drop, Outlook Style dispatching solution for dispatchers requiring real-time visibility into field operations to efficiently get the best qualified people to the correct places and minimize technician time spent on the phone or waiting for assignment. FieldDispatch provides a suite of tools for dispatchers to run efficient operations, and companies to recruit and train new dispatch staff quickly.
- Access and adjust schedules from anywhere
- Predictive Availability® identifies available resources as they wrap-up
- Drag and drop calls with monthly, weekly, and daily calendars
- Access historical customer information for call setup anywhere
- See location of field technicians on web-based map
- Send messages to field staff
Companies that deploy FieldDispatch as part of a workforce mobilization solution…
- Get more done with fewer field staff every day
- Grow revenue by sending staff to help customers more quickly
- Have fewer miscommunications with customers
- Keep their field staff working and making money
- Out-perform their peers