FieldConnect is an award-winning software company specializing in on-premise and cloud mobile workforce management solutions for field service and project organizations since 2002. Our powerful, web-based solutions enable real-time streaming of data between field technicians, customers, subcontractors and the back office for SMB and enterprise specialty contractors.
Field staff with any mobile device effortlessly stay in sync with the office. Dispatchers track with precision and managers have real-time control of their mobile workforce field service operation. Time cards, payroll data, billing, and materials usage are instantly added to the ERP/accounting system, eliminating multiple entry and dramatically improving accuracy.
Gain true visibility into “all things service” with the FieldGateway management portal. Dispatchers, payroll and accounting, service management – and the C-suite – have instant, clear and intuitive access to jobs status and technician location, time cards, calendaring & planning tools, and much more.
A Customer portal can help you grow revenue, add recurring customers and retain every contract. FieldDirect is a secure, scalable web-based portal giving your Customer’s access to their critical operational data, while eliminating in-bound status calls, easing dispatcher duties and strengthening customer loyalty.
FieldDispatch is an Outlook Style solution for dispatchers requiring real-time visibility into field operations. Get the right people to the correct places and minimize technician time spent on the phone or waiting for assignment.
Never again miss an opportunity to close new business quickly. FieldQuotes is a simple, easy-to-use electronic quoting tool allowing field staff and sales people to quickly create a quote, get management review, and get Customers approval – in the field in real-time.
Reduce the administrative burden associated with tracking partial billings, expenses and time entry for projects. Field staff use any mobile device to move data from the field to your ERP/CMS and speed analysis, billing and completion of your projects.
FieldConnect’s Cloud-based Subcontractor Portal is an online portal for you to manage your subcontracted work. The Portal is a secure, web-based tool where you can manage the business you do with each of the subcontractors you use and manage the work orders you send their way.
FieldConnect Online is our new Software as a Service (SaaS) Field Service Management system for owners, service managers, sales representatives, dispatchers and field technicians in specialty contracting businesses. From wherever you are and whatever device you‘re using (smartphone, tablet, phablet, laptop, etc.), you can manage your entire service organization while keeping your actions in-sync with your financial system.
Grow your business by using mobility solutions to eliminate operational bottlenecks and drive revenue. Delight your customers by empowering them to initiate and manage their service needs directly. Use mobility to consistently beat your competition, exceed operational expectations and retain every customer, year after year.
Your customers and employees are your lifeblood. FieldConnect end-to-end mobile workforce solutions enhance customer loyalty and improve employee satisfaction, contributing to stronger top and bottom lines.
“In the first month that our techs started using FieldQuotes, we had over $11,000 in new service sales as a result of using the application.”
Corval Group experienced cost savings and a new level of transparency with FieldConnect’s Integrated by Design approach. “FieldConnect eliminated more than $5,000 a year in the costs of keeping an integration working,” Steve summarized.
Tampa Bay Trane uses FieldConnect’s integrated mobile solution to boost its applied billing rate by 12%; Establishes almost immediate ROI.
Tampa Bay Trane leverages FieldAccess and FieldDirect products to win a contract worth $40K.
Petroleum equipment distributor and service provider S&W Services improves back-office efficiency by 76% while nearly doubling the size of their field force.
KDC Construction and maintenance saves $4,400 per week with FieldAccess.
Soefker Services reduced its billing cycle by 84% using FieldAccess while growing their business.
Kleenco Construction & Maintenance realizes immediate ROI on mobile technology investment; Uses FieldAccess to manage workflow in 35 states.
FieldConnect manages Tampa Bay Trane’s mobile technology implementation; Long-time employees “would never go back to paper”
All FieldConnect products integrate directly with the target ERP or accounting system database. They don’t rely on periodic synchronizations, and they don’t stand alone requiring your team to “sneaker-net” or make manual data entries into your accounting systems. FieldConnect products let you keep track of work orders, inventory changes, and time entries all in the ERP system with real-time updates visible through both FieldConnect and the ERP client interface. Supported ERP systems include: Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Sage 300 Construction & Real Estate, Spectrum Construction Software and Viewpoint Construction Software’s Vista by Viewpoint. And, with our new FieldConnect Cloud Software as a Service, we’ve opened up connections to dozens of other ERP’s and Accounting systems.
FieldConnect provides the applications to ensure your field organization’s success by integrating directly with Microsoft Dynamics AX, GP, SL, and NAV, Sage 300 Construction & Real Estate (formerly Sage Timberline), as well as Viewpoint Construction Software and Spectrum by Dexter+Chaney. In addition our NEW! FieldConnect Online SaaS product is compatible with many other ERP Accounting packages! FieldConnect solutions reduce operating expenditures, safeguard assets, increase cash flow, enhance internal controls, ensure data integrity, and limit messy reconciliations.
Benefit from FieldConnect’s experience from hundreds of successful implementations. Having developed best practices for deployment, FieldConnect helps Service Industries roll out a mobile solution that both field staff and back office employees embrace.
The Telecom/IT services industry no longer needs to rely on paper-based work orders. Technicians can transmit work orders with mobile devices making physical trips into the shop to pick up and drop off work assignments obsolete.
Eliminating manual processes improve efficiency and saves money when servicing capital equipment in Industry and Healthcare. Every billable minute counts towards your top line; every minute saved in the field helps your bottom line.
In a constantly changing business environment, Medical and Imaging equipment providers can’t wait for reports and images to be delivered. Our mobile field service applications eliminate wasted time with integrate work information and documents instantly available for the customer and home office review.
In a heavily regulated environment, it’s vital to be able to track and manage data and costs, while efficiently dispatching maintenance crews to plug a well, repair a pumping unit, perform rework operations, or respond to a blowout. Integrated oil and gas companies have relied on FieldConnect’s mobile workforce platform to streamline communication to improve workflow for the entire business.
In the HVACR and Mechanical services industry, keeping your technicians off the phone and in the field pays dividends. With FieldConnect mobile field service tools, technicians spend less time on the phone figuring out where to go next and more time servicing your end customers.
Property Management companies are unique businesses with their own challenges. However, whether they maintain a residential apartment community or multiple commercial locations, they share many common operational imperatives. FieldConnect can help as you’re seeking improvements in efficiency and productivity, reducing operating costs, and enhancing customer service.
Operational excellence doesn’t just happen. It comes from detailed manpower planning and a firm grasp of your customers’ schedule and requirements. Property owners and property managers must also ensure that the building’s fire protection and life safety systems are functioning properly.
FieldConnect understands the challenges of today’s competitive roofing industry. That’s why we work as a partner to NRCA and other roofing industry group members across the U.S. to identify your needs and provide a mobile workforce solution that improves performance, helps you sell more, and reduces the amount of spending required to maintain operations.
The Electrical industry is ever-changing, but the need for maximizing productivity remains constant. For more than a decade, NECA, ECA, and IEC members have relied on FieldConnect’s mobile workforce platform to connect your workflow end-to-end to improve entire business.
It’s been said that the plumbing industry has undergone more change in the past five years than in the previous fifty. For more than a decade, members of PHCC, IAPMO, ASPE, and Green Plumbers USA have relied on FieldConnect’s mobile workforce platform to streamline workflow for the entire business, from field to dispatch to back office.
In the world of specialty contracting, every one of your customers is different. Different projects, different timelines, different expectations, different materials. Keeping track of the uniqueness of each, while accurately maintaining service records and billing data, is challenging.
Anywhere, anytime solution NOW available on SaaS. Realize the power of the cloud for Field Service Management.
FieldConnect Online is a Software as a Service (SaaS) Field Service Management system for owners, service managers, sales representatives, dispatchers and field technicians in specialty contracting businesses. From wherever you are and whatever device you‘re using (smartphone, tablet, phablet, laptop, etc.), you can manage your service organization while keeping your actions in-sync with your financial system.
FieldConnect‘s Cloud-based Subcontractor Portal is an online portal for you to manage your subcontracted work. The Portal is a secure, web-based tool where you can manage the business you do with each of the subcontractors you use and manage the work orders you send their way.
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