SECURITY, RELIABILITY & TRUST, NOW INDEPENDENTLY VERIFIED
FieldConnect Has Achieved SOC 2 Type II Attestation
Your operational data is at the heart of everything we do. Everything runs through our platform, including scheduling technicians, capturing work order details, automating billing, and providing real-time visibility across your field service operations. That’s why we’ve taken every step to ensure your information stays protected.
We’re proud to share that FieldConnect is SOC 2 Type II compliant, demonstrating our ongoing commitment to the highest standards in data security, system reliability, and operations.
Why Does SOC 2 Type II Compliance Matter?
Built for Trust
SOC 2 Type II attestation verifies that FieldConnect’s processes, infrastructure, and controls meet rigorous standards for security and availability, and are evaluated over an extended audit period by an independent third party.
End-to-End Protection
Every interaction with FieldConnect, including technician mobile devices, back-office integrations with ERPs, and beyond, now benefits from validated safeguards that ensure sensitive information is secure.
Enterprise-Grade Reliability
Operational uptime and system availability are monitored and audited. You can rely on a platform that supports your field operations around the clock.
What This Means for FieldConnect Customers
Stronger Protection of Your Business & Customer Data
FieldConnect now adheres to industry-leading security controls, ensuring that work order details, customer information, photos, signatures, and operational data remain safe throughout their lifecycle.
Greater Confidence When Scaling Your Field Service Operations
SOC 2 Type II compliance ensures that FieldConnect’s processes and systems maintain security and reliability at every level of growth.
Easier Compliance for Your Own Organization
If security and compliance are requirements for your business, FieldConnect now strengthens your own compliance posture.
Frequently Asked Questions
How does SOC 2 Type II compliance improve security for FieldConnect users?
SOC 2 Type II attestation validates that FieldConnect uses audited controls to protect data, including encryption, access management, intrusion detection, and monitoring. This means your team can access and share information confidently, knowing the platform is continuously verified for security.
Does SOC 2 Type II compliance change how technicians use the FieldConnect mobile app?
Not at all. Technicians continue to use the app normally. What changes is the behind-the-scenes protection: secure authentication, safer data transmission, and stronger safeguards for photos, job notes, time entries, and customer signatures captured in the field.
How does this benefit organizations that integrate FieldConnect with their ERP?
SOC 2 Type II compliance ensures that all data moving between FieldConnect and your ERP (including costing, inventory, timekeeping, and work orders) is handled with industry-validated controls. This reduces risk during integration, improves audit readiness, and strengthens system-to-system data security.
