C&C Group Drives Field Service Efficiency for Long-Term Growth
C&C Group Drives Field Service Efficiency for Long-Term Growth With an array of services designed to make buildings more energy efficient, safer, and easier to maintain, C&C Group needed a solution to better manage their mobile workforce. C&C’s CIO, Chad Cillessen, knew that some of their existing processes were less than optimal, especially around work [...]
Embedded versus Integrated Solutions
Embedded vs. Integrated Solutions FieldConnect has worked closely with our software partners, leveraging our 17 years of experience with these systems, to embed field service into the back office financial management system. Actions that occur in the field are written directly into the back office database – no secondary database, no other intermediary and no synching required. […]
Digital Transformation
Digital Transformation Digital Transformation has become a very popular term over the last couple of years, and it is almost impossible to avoid references to it when looking at any industry publication, whether online or in print, that see it as a critical initiative for any forward-thinking company these days. But what does the term [...]
Invoicing delays – what is the real cost?
Invoicing delays – what is the real cost? For many service-based companies, maintaining an efficient invoicing process represents one of the biggest challenges to success. This cash flow killer can be attributed to a number of factors – inefficient paper-based processes, low/no technology integration, and delays in capturing accurate and complete costs for labor, material, […]
FieldConnect Inks Partnership Deal with Sage Intacct
FieldConnect Inks Partnership Deal with Sage Intacct IRVINE, Calif.- Sept. 28, 2018 FieldConnect, Inc., a leader in mobile workforce management, is proud to announce that it has entered into a partnership agreement with Sage Intacct. The partnership focuses on the integration between FieldConnect’s field service management offering and Sage Intacct’s financial management platform.” We are pleased […]
Attracting and Retaining Employees with Technology
We often think about technology in terms of what it can do to make our businesses more efficient, more responsive, and more customer-centric. But what about helping us attract and retain good employees and the knowledge that they possess? The Use of Technology is Now Expected Studies show that the workers that you’re trying to [...]
What’s That On the Horizon?
What’s in Store for the Field Service Industry? What’s just over that hill, or around that corner? Our curiosity to learn what’s ahead helps guide a lot of decisions we make, whether in our personal lives, or professional ones. Here are a few trends that we’re seeing that we think you might find interesting and [...]
A Vision Fulfilled – Moore’s Electric
In 1985, when Dale Moore founded Moore’s Electrical and Mechanical Construction, Inc. he had three primary objectives – to build a company that employees could be proud of and feel is the best place they have ever worked, to give customers the best service they had ever experienced, and to give back to the local [...]
Tampa Bay Trane uses Mobile Workforce Software and Customer Portal to Win New Business The Company
Tampa Bay Trane uses Mobile Workforce Software and Customer Portal to Win New Business The Company Tampa Bay Trane is a 45-year-old, Florida-based, Heating, Ventilation, & Air Conditioning (HVAC) contractor. The company employs 70+ field technicians in its service department with another 20+ in its controls department. Tampa Bay Trane’s service offerings range from servicing […]
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