What does the Digital Workplace mean for Field Service?

What the Digital Workplace means for Field Service – Part 1

What does the Digital Workplace mean for Field Service? – Part 1 These days, the concept of the digital workplace is described in so many ways and through so many channels. Technology media, social media, software business communications, websites, and blogs (oops, including this one!) are all touting the benefits of pursuing the digital workplace. […]



C&C Group Drives Field Service Efficiency for Long-Term Growth

C&C Group Drives Field Service Efficiency for Long-Term Growth With an array of services designed to make buildings more energy efficient, safer, and easier to maintain, C&C Group needed a solution to better manage their mobile workforce. C&C’s CIO, Chad Cillessen, knew that some of their existing processes were less than optimal, especially around work [...]


Embedded vs. Integrated Solutions

Embedded versus Integrated Solutions

Embedded vs. Integrated Solutions FieldConnect has worked closely with our software partners, leveraging our 17 years of experience with these systems, to embed field service into the back office financial management system. Actions that occur in the field are written directly into the back office database – no secondary database, no other intermediary and no synching required.  […]



Digital Transformation

Digital Transformation

Digital Transformation Digital Transformation has become a very popular term over the last couple of years, and it is almost impossible to avoid references to it when looking at any industry publication, whether online or in print, that see it as a critical initiative for any forward-thinking company these days. But what does the term [...]


Invoicing delays – what is the real cost?

Invoicing delays – what is the real cost?

Invoicing delays – what is the real cost? For many service-based companies, maintaining an efficient invoicing process represents one of the biggest challenges to success. This cash flow killer can be attributed to a number of factors – inefficient paper-based processes, low/no technology integration, and delays in capturing accurate and complete costs for labor, material, […]



FieldConnect Inks Partnership Deal with Sage Intacct

FieldConnect Inks Partnership Deal with Sage Intacct IRVINE, Calif.- Sept. 28, 2018 FieldConnect, Inc., a leader in mobile workforce management, is proud to announce that it has entered into a partnership agreement with Sage Intacct. The partnership focuses on the integration between FieldConnect’s field service management offering and Sage Intacct’s financial management platform.”We are pleased to […]



Attracting and Retaining Employees

Attracting and Retaining Employees with Technology

Attracting and Retaining Employees with Technology We often think about technology in terms of what it can do to make our businesses more efficient, more responsive, and more customer-centric. But what about helping us attract and retain good employees and the knowledge that they possess? The Use of Technology is Now Expected Studies show that [...]


Field Service Industry

What’s That On the Horizon?

What’s in Store for the Field Service Industry? What’s just over that hill, or around that corner? Our curiosity to learn what’s ahead helps guide a lot of decisions we make, whether in our personal lives, or professional ones. Here are a few trends that we’re seeing that we think you might find interesting and [...]


Moore's Electric 7 Mechanical Logo

A Vision Fulfilled – Moore’s Electric

  A Vision Fulfilled – Moore’s Electric In 1985, when Dale Moore founded Moore’s Electrical and Mechanical Construction, Inc. he had three primary objectives – to build a company that employees could be proud of and feel is the best place they have ever worked, to give customers the best service they had ever experienced, [...]


trane logo

Tampa Bay Trane uses Mobile Workforce Software and Customer Portal to Win New Business The Company

Tampa Bay Trane uses Mobile Workforce Software and Customer Portal to Win New Business The Company Tampa Bay Trane is a 45-year-old, Florida-based, Heating, Ventilation, & Air Conditioning (HVAC) contractor. The company employs 70+ field technicians in its service department with another 20+ in its controls department. Tampa Bay Trane’s service offerings range from servicing […]