LEGO and FieldConnect Changed the World

The Building Blocks of Field Service

How LEGO and FieldConnect Changed the World In the days before electricity, Billund was an obscure Danish village, and Ole Kirk Christiansen was just a simple carpenter with ambition. As a young man, Christiansen turned his love of whittling and playing with wood into a business and, in 1916, he opened his own shop. While [...]


KPIs to Tell You If You’re On Track

Customer Satisfaction & Retention

6 KPIs to Tell You If You’re On Track Given the nature of our connected world and the impact of technological advances, it is little wonder that customer experience and satisfaction have risen to the top of the list of differentiators for so many companies. In many instances, customer satisfaction can be measured directly, via [...]


Corval’s ERP and FieldConnect

Native integration to Corval’s ERP, Vista by Viewpoint, is key for leveraging the true power of mobile workforce management solutions.

Native integration to Corval’s ERP, Vista by Viewpoint, …is key for leveraging the true power of mobile workforce management solutions. Challenge Corval initially purchased a third party field service solution that was designed to operate independent of an ERP. However, integration with Corval’s ERP, Vista by Viewpoint, was critical to providing its technicians’ with real-time […]



James CRAFT & Son Inc., Drives Companywide Efficiency And Accuracy With FieldConnect

Mechanical & HVAC contractor, James CRAFT & Son Inc., drives companywide efficiency and accuracy with FieldConnect

Mechanical & HVAC contractor, James CRAFT & Son Inc., drives companywide efficiency and accuracy with FieldConnect Founded in 1900, James CRAFT & Son Inc. is a family-owned and operated mechanical and HVAC contractor based in Manchester, Pennsylvania. Recognized for delivering top-quality craftsmanship, the company provides HVAC, plumbing, electric, sheet metal fabrication, service, design/build, and custom […]



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HVAC Contractor Improves Service with RealTime Workflows Using FieldConnect

HVAC Contractor Improves Service with RealTime Workflows Using FieldConnect Admore Air Conditioning Corp., based in Yonkers, New York was first incorporated in 1946 and has since been providing Heating, Ventilation, and Air Conditioning service to customers in the New York and New Jersey areas. The company is owner-operated and completely hands-on in all aspects of construction, […]



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Maxson Adopts New Technology to Address Mobile Workforce Efficiency

Maxson Adopts New Technology to Address Mobile Workforce Efficiency By implementing a field service management solution, Maxson Associates is experiencing improved efficiency and massive reduction in paper-based processes. The company can now verify completion of service calls in real time and kick off the invoicing process immediately, reducing the billing cycle substantially. Invoicing now occurs in days, rather than […]



Clint Mathis – Employee Spotlight

Clint Mathis – Employee Spotlight Name: Clint Mathis  Title: Sales Manager  Tenure at FieldConnect: 1 year, 1 month  What is your role, in a nutshell?  I am part of the sales team and have responsibility for the Western half of North America. I manage the sales process from first contact all the way through to getting the commitment from the prospect. This […]



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D.A. Dodd Embraces Cloud for Savings and Efficiency

D.A. Dodd Embraces Cloud for Savings and Efficiency Growing Success in the Midwest  Founded in 1995, D.A. Dodd, LLC was formed as a fully bonded, insured, union mechanical contractor with licensing in both Indiana and Michigan. First established in Northern Indiana, the company began building on its success and has since expanded into Southwest Michigan and Central Indiana.  In 2007, […]



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Encore Electric Makes a Move to the Cloud

Encore Electric Makes a Move to the Cloud Encore Electric, based in Colorado, delivers on a wide array of electrical construction projects and maintenance services from multiple locations around the state. Encore has earned a reputation for high quality, innovation, and customer satisfaction throughout the Rocky Mountain region.   Their service team offers a comprehensive post-construction service and maintenance program including 24-hour on-call […]



KPIs and the Autonomous Vehicle

KPIs and the Autonomous Vehicle

KPIs and the Autonomous Vehicle So, you’re finally ready to purchase an autonomous vehicle! You go to the dealership and climb into the shiny, red car that you pre-ordered. The representative gets your signature (electronically, of course), shows you the owner’s manual, goes over a few of the main features and then sends you on […]