For Building Controls Service Providers

Manage Your Building Controls Workforce & Jobs More Efficiently

Modern Technology Requires Modern Solutions

Building Controls have entered the digital era, with smart building automation software and Internet of Things connectivity. The drive for energy efficiency and sustainability, as well as demands cost-cutting, pile the adaptive pressure onto companies that provide mobile field services. To survive, you must evolve to deliver faster service and superior customer experiences.

Specific Challenges For Building Controls Services

As smart building automation replaces legacy building controls, you cannot afford to cling to outdated field service practices. Financial and operating pressures drive building managers to choose solutions that optimize space utilization and operational costs. Can your field service solution keep up with the pace?

There is no room for multiple site visits, lost paperwork, and duplicated data entry. To compete, you need a solution that removes constraints and adds new dimensions of service to your value proposition, while it eliminates the clumsy make-do systems of paper work orders and time sheets.

FieldConnect Solutions For Building Controls Technicians

Mobile field service solutions from FieldConnect help your building controls service technicians shine in front of customers. Our solutions connect them to the back office support team in real time, transforming how they deliver service for the digital age. FieldConnect’s online portal keeps your customers in the loop. They can check the status of orders, book service appointments, and answer billing questions without distracting your back office staff.

Building Controls service technicians use FieldConnect and their digital devices to order service, parts and attach photos of site conditions for the record. The solution creates quotes for future work, takes payments, and updates customer accounts on site and in real time. FieldConnect is easy to learn and implement, so your experienced field staff will become FieldConnect’s most enthusiastic advocates.

The Frictionless Customer Journey For Field Service

Commercial Equipment Tech Software Features

Increase Capacity

Increase service capacity without adding staff

Increase field service revenue and profit margins

Attach Files

Attach files and photos to service calls

Information transparency means

Locate Technicians

Validate technician time-on-site with GPS

Find lost time and increase billing credibility

Use Any Device

Works with any mobile and desktop devices

Use your preferred technology brand

Eliminate Paper

No more manual time cards

Simplify supervision and reduce billing disputes

Easy To Use

Easy to learn and use for all employees

Technician buy-in increases staff retention

No Updates

Software remotely updated without IT

Redeploy time saved as new field service capacity time

Use a Customer portal

Online customer portal with easy support

Self-service saves time and delights customers

Capture Signatures

Capture customer signatures onsite and online, instantly

Reduced billing disputes to get paid faster

Capture Everything

Simplify time and materials capture

Less workflow friction means greater cost savings

Track Time

Track billable hours to the minute

Capture more billable time and labor

Use Dashboards

Create custom dashboards for different roles

Clear oversite delivers decision-making confidence

Save Money

Low up-front investment cloud solution

Less cost and higher productivity for increased return on investment

Not at all, you can implement and begin using FieldConnect’s cloud-based mobile field service solutions with a small initial investment and a reduced IT overhead going forward.
FieldConnect manages the entire field service workflow, from initial bookings and dispatch, to service delivery and follow-up. Technicians receive everything they need to know about the customers wirelessly and quickly, including names and account histories. Customers can follow the progress of their appointments online with the FieldConnect customer portal.
With FieldConnect, your technicians can easily attach documents and photos to a service call while on site and in real time, which improves the customer experience, builds trust, and accelerates the billing cycle.

Real-time connectivity allows your technicians to create accurate quotes from inventory stock levels and pricing, while they are still with the customer.

FieldConnect enables your technicians to capture equipment, safety, and compliance data through custom forms. A solution from FieldConnect automates how you handle compliance so you can meet and exceed all of your business and regulatory requirements.

FAQs

Companies Like You

Want to Know more? Let’s Talk.

Take the next step and find out how FieldConnect accelerates a field service businesses like yours. Contact FieldConnect to schedule a demo or find out how our solutions bring new operational efficiencies, lower costs, and better outcomes.