FieldConnect for Sage Timberline Office or Timberline Enterprise

FieldConnect is fully integrated with Sage Timberline Office or Enterprise Service Management out-of-the box.

FieldConnect is a secure, scalable solution for Sage Timberline Office or Enterprise that enables a service management business to…

• Create a service call using Sage Timberline Office or Enterprise Field Service and the service call is instantly delivered to the field
• A technician updates the status of his job, Timberline Office or Enterprise instantly reflects that change

• Billing information is submitted directly into Sage Timberline Office or Enterprise Field Service without re-typing or waiting for the paperwork to return from the field

• Create a service call in Sage Timberline Office or Enterprise service management and it’s instantly displayed on a map along side of your technicians’ locations.
• Provide optimized routes for service calls scheduled within Sage Timberline Office or Enterprise Field Service

• Present service call information in a secure online portal to its customers
• Allow customers to see equipment history, before and after pictures, work performed, etc.
• New service requests from customers can be directly entered into Sage Timberline Office or Enterprise

• Link payroll with billing
• Send timecards electronically

• Fortify technicians with site history, equipment history, pictures and diagrams

• Know exactly where your vehicles are and where they’ve been
• See all your addresses from Sage Timberline Office or Enterprise
• Compare the hours in Timberline Office or Enterprise with the location of the service call and vehicle…automatically

• Invoicing, dispatching, and service calls continue to be managed within Timberline Office or Enterprise, the way that your team is already most familiar with doing