Solutions
FieldConnect is an intuitive, easy-to-use field service mobilization solution. The total solution can be installed and setup within a couple of hours and seamlessly interfaces with your Sage Timberline or MS Dynamics service management installation. The solutions include FieldAccess, FieldDirect and FieldLocator.
Download Resources
FieldConnect Executive Summary
FieldAccess Datasheet
FieldDirect Datasheet
FieldLocator Datasheet
Field Service Mobilization ROI Calculator
Software to allow a technician to directly access and update information in the company's service management system.
Portal software that directly interfaces with your current service management database facilitating customer self-service for status tracking and opening service calls as well as a management dashboard of current field service status.
Software and associated GPS devices to bridge the gap between your fleet and your service management database.
Software to allow employee or supervisor to directly account for specific job and expense costs associated for payroll and accounting purposes.
Eliminating paper and easing dispatcher duties
Real-time communications between all service stakeholders: customers, technicians and dispatchers
Enhancing customer satisfaction
More timely response combined with self-service equals happier customers
Regulatory compliance
Having complete information at your fingertips not only for audit purposes but in the event a customer wants to resolve an invoicing issues
