FieldConnect for Security and Alarm Contractors

• Microsoft Dynamics GP for Security and Alarm Contractors
• Microsoft Dynamics SL for Security and Alarm Contractors
• Sage Timberline for Security and Alarm Contractors

Security and Alarm Contractors need to respond quickly, and keep track of a significant amount of inventory items. Security and Alarm Contractors also need to keep detailed inventory of their customers’ systems using site diagrams and access codes, and make that information readily available to their technicians. Whether your business is a Security and Alarm contractor using Microsoft Dynamics SL for its field service strength, or a Security and Alarm contractor using Microsoft Dynamics GP for its inventory management capabilities, or a Security and Alarm contractor using Sage Timberline, FieldConnect integrates seamlessly into your existing field service software.

FieldConnect is a secure, scalable solution for Security and Alarm Contractors running Microsoft Dynamics GP, Microsoft Dynamics SL and Sage Timberline that enables a Security and Alarm Contractor to...

• Create a service call and the service call is instantly delivered to the field
• A technician updates the status of his job, and the back office instantly reflects that change

• Billing information is submitted directly into the accounting software without re-typing or waiting for the paperwork to return from the field

• Create a service call in the back office and it’s instantly displayed on a map along side of your technicians’ locations
• Provide optimized routes for service calls scheduled within your accounting software

• Present service call information in a secure online portal to your customers
• Allow customers to see equipment history, before and after pictures, work performed, etc.
• New service requests from customers can be directly entered into your accounting software

• Link payroll with billing
• Send timecards electronically

• Fortify technicians with site history, equipment history, pictures and diagrams

• Know exactly where your vehicles are and where they’ve been
• See all your addresses from your accounting software
• Compare the payroll hours in your accounting software with the location of the service call and vehicle…automatically

• Invoicing, dispatching, and service calls continue to be managed with your existing accounting software, the way that your team is already most familiar with doing