FieldConnect for High-Tech and Electronics Manufacturers

• Microsoft Dynamics GP for High-Tech and Electronics Manufacturers
• Microsoft Dynamics SL for High-Tech and Electronics Manufacturers

Running a manufacturing business with a service component has unique and special requirements. Whether your business is a Fortune 1000 multi-national manufacturer using Microsoft Dynamics GP, or a manufacturer that’s just starting to service its machinery, FieldConnect can simplify field maintenance contracts, serialized component replacement, and warranty work. Complex manufacturing environments require sophisticated field service software, and FieldConnect can turn your service division into a profit powerhouse.

FieldConnect is a secure, scalable solution for High-Tech and Electronics Manufacturers running Microsoft Dynamics GP and Microsoft Dynamics SL that enables a High-Tech and Electronics Manufacturer to...

• Create a service call and the service call is instantly delivered to the field
• A technician updates the status of his job, and the back office instantly reflects that change

• Billing information is submitted directly into the accounting software without re-typing or waiting for the paperwork to return from the field

• Create a service call in the back office and it’s instantly displayed on a map along side of your technicians’ locations
• Provide optimized routes for service calls scheduled within your accounting software

• Present service call information in a secure online portal to your customers
• Allow customers to see equipment history, before and after pictures, work performed, etc.
• New service requests from customers can be directly entered into your accounting software

• Link payroll with billing
• Send timecards electronically

• Fortify technicians with site history, equipment history, pictures and diagrams

• Know exactly where your vehicles are and where they’ve been
• See all your addresses from your accounting software
• Compare the payroll hours in your accounting software with the location of the service call and vehicle…automatically

• Invoicing, dispatching, and service calls continue to be managed with your existing accounting software, the way that your team is already most familiar with doing